Frequently Asked Questions - Everything You Need To Know - Pasxcel

FAQs

Here are some of our most frequently asked question.

Contact us if your doubts are not clarified here

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How it works

Most certainly, parents are allowed to be present in each online class we conduct.

Parents who are opting for online classes will receive the recording of every class as well as progress report on their child’s performance.

Yes, students are assessed from one class to the other. For long term students, we provide monthly online assessments completely free.

All payment are done via online banking & PayPal

There is no trial class at the moment.

Yes, of course. However a 24 hour notice is required.

Definitely! Parents and students are given ample opportunity to speak to the tutor before starting the class. In this way, both parties can proceed once they are comfortable.

Of course! You may discuss the timing with your tutor and select a suitable time for the both of you.

No, there is none.

We will match you with the tutor based on the information you provide. If you are unhappy, we would change the tutor at no cost to you.

The tutors are hired on hourly basis. You can have as many or as little as you like. However we do recommend at least 1.5 hours a week or 6 hours a month

All online classes are conducted via our Online Classrooms. Once payment is received, you will be granted access to our learning space.

Online Class

You can access all your past lessons in your account on our site.

Yes, you can. Just drop us a message and we will arrange a tutor for you.

Once payment is made, we will grant you access to our online learning space. You will receive your username and password in an email. There are no other preparation needed. Our tutors will arrange everything including resources.

You need an internet connection, a laptop (preferably) or a mobile phone.

Yes, you can. Just drop us a message and we will arrange a tutor for you.

Once payment is made, we will grant you access to our online learning space. You will receive your username and password in an email. There are no other preparation needed. Our tutors will arrange everything including resources.

You need an internet connection, a laptop (preferably) or a mobile phone.

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Pricing

Absolutely none. You can terminate any time you like.

There is no refund policy for classes that have been taken. If you have made prepayments for future classes, it will be completely refunded 100%

Payments are on hourly basis. For long term students, we collect on monthly basis before the commencement of the first class

Absolutely none.

All the prices stated are on an hourly basis

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Contact us if your doubts are not clarified here

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Get Ultimate IGCSE A* Guide

Skyrocket your grades with our comprehensive step by step guide to defeat the IGCSE examiners at their own game.
Price: RM 29.90 FREE

This information will not be shared with third party.